For 20 years, I’ve helped build (or re-build) products and brands by inspiring teams, clients, and customers to ask Why?, What if?, and What’s next?
As an award-winning Creative Director and media executive, I have a passion for connecting talented, multidisciplinary teams — embedding customer-centric design into company DNA — and combining product, brand, and content innovation to build killer experiences.
I’ve led both in-house and studio efforts for iHeartRadio, Billboard, The Huffington Post, AOL, and the Sundance Film Festival. At JPMorgan Chase, I helped build a next-gen digital banking experience before serving as Chief Creative Officer for the Chase brand, where our work won a Cannes Lion.
At ServiceNow, I drove lean customer-centric product innovation with a team dedicated to developing advanced solutions for Fortune 500 partners who leverage the Now Platform. In my most recent role as Chief Design Officer at Bakkt, we are at the forefront of building a state-of-the-art platform that empowers the digital economy, spanning crypto trading, payments, and loyalty redemption.
I believe in challenging assumptions, co-creating with users, and shaping a culture where ‘the best ideas win’ to clear a path for meaningful innovation that brings brands and customers closer.
Bakkt
Connecting the digital economy to power commerce by reimagining the digital asset ecosystem.
Role: Chief Design Officer
ServiceNow
Workflow Design Studio
Co-creating with our customers to solve their unique challenges.
Roles: Workflow Design Studio, Manager (Global Public Sector) •
Workflow Design Studio, UX Principal
Chase
JPMorgan Chase & Co.
Redesigning digital banking experience with a customer-centric lens, while bringing humanity to the digital relationship
Roles: Chief Creative Officer, Executive Director • Head of Design & UX, Digital Customer Experience, Executive Director
HuffPost
AOL, Inc.
Rebuilt the design team to lead expansion into mobile, video, long form and international
Role: VP, Design & User Experience
iHeartRadio
Created a new national digital radio network, featuring original video content & live experiences
Role: VP, Creative Director
Billboard
Making a 114-year-old brand relevant today — across all platforms to new audiences
Role: Creative Director